Return and Refund Policy

If you are not 100% satisfied with your Brownlow.com purchase, we accept free returns or exchanges within 30 days of delivery for a full refund. Must provide proof of purchase. Returned items must be in new, unused condition with the original tags and packaging (unless the product arrived damaged or defective). Products in our sale section or personalized products are not eligible for return. If the purchase is after 30 days, returns are eligible for store credit. Store credit can be used on future purchases with Brownlow.com.

If you have anymore questions, our Customer Service Team is excited to help you! Call us a 1-800-433-7610 or email us at info@brownlow.com.

 *Please note that returns and exchanges may be slightly delayed due to the impact of COVID-19.